how we drive
Passion For Customer Service
We obsessively work on giving our customers the best services & we treat them with utmost humility & hospitality.
We keep trying to figure new ways to make our customers happy.
Seeking Excellence
We do not seek to preserve our culture & systems, we seek to improve and excel. We set both our personal & collective dreams high.
We never stop learning; we are on a steep learning curve.
We are fast, relentless & we operate under pressure. We constantly try to shrink time.
Effective Communication
We listen first, then we listen more-we seek to understand, then to be understood.
We talk & write in a clear way instead of being clever. We over- communicate, repeating things more times than we need to.
We don't make assumptions, we instead ask that extra question to get the complete picture.
Embracing And Driving Innovation
We create new ideas that are useful - value innovation.
We re-conceptualize issues to discover solutions to hard problems.
We challenge prevailing assumptions, and suggest better approaches.
We keep moving fast by minimizing complexities thus finding time to simplify.
Listening And Acting Upon Constructive Feedback
We work hard to get our colleagues, clients and managers give each other professional, constructive feedback- Up, down & across the organization on a continual basis.
Ask yourselves “What could I be doing better?”. Ask others “What else could we do to improve our work & our teams work”.
Making An Impact
We accomplish crazy amount of important work. We demonstrate strong performance, so people can rely upon you.
We make people around us better.
Valuing Freedom And Responsibility
Our goal is to inspire people, more than manage them. Do what is best for the team, the client & for Driver Logistics.
Always Grateful
WWe accomplish crazy amount of important work.
We demonstrate strong performance, so people can rely upon you.
We make people around us better.
Serving Without Ego
We don’t attach our personal selves to ideas.
We are adaptable & comfortable with making decisions and working in situations of uncertainty. We practice humility.
Acceptance That Change Is The Only Constant
We embrace change at work, not fear it; for with change comes growth.
Always A “Work In Progress
We don’t attach our personal selves to ideas.
As with everything we do and ourselves, “This document is a continual work in progress”.